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Town of Norfolk Massachusetts
 
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Water Rates & Fees
Residential & Non-Residential Water Rate Information


WATER DIVISION FEE SCHEDULE & CHARGES:

APPLICATION FEE:        $         50.00


STANDARD INSPECTION FEES:       
Residential:                    $       100.00
Non-Residential*                $    1,500.00
                *Includes:
                a)      Installation Inspection
                b)      Pressure Test
                c)      Sample Analysis
                d)      Backflow Inspection
                e)      Commercial Inspection
                f)      Meter Inspection


SERVICE CONNECTION FEES:
Note: Connection charges must be paid and
meter installed prior to water being activated.

Domestic Service:     1”         $    2,850.00  
                                 2”     $    5,700.00

Fire Service:             2"    $     4,880.00
                                  3"   $     7,320.00
                                  4"   $     9,760.00
                                  6"   $     9,760.00
                                  8"   $     9,760.00
                                12"     $     9,760.00
                        

SEMI-ANNUAL SERVICE CHARGES:
Meter Charges:   5/8”    $      50.00
                           1”    $    125.00
                           1-1/2” $    250.00
                           2”    $    400.00
                        
Fire Service Charges:
                           4”   $    384.00
                           6”   $    768.00
                           8”   $ 1,767.00
                        

SEASONAL METER:   $150.00 Annual Charge
                                     includes water on/off and meter removal/restoration


BACKFLOW INSPECTIONS:     $75.00 per Unit
Each RPBP Device is inspected 2 times per year.
Each DCVA Device is inspected 1 timer per year


DISCONNECTION FEE:      $       800.00


FIELD SERVICES:
$50.00 Each – Final Read
$50.00 Each - Requested Turn On or Off   (During Normal Working Hours; Mon-Fri - 7:00AM -3:00PM)  
$300.00 Each - Requested Turn On/Off   (Off Duty Hours)     
$100.00 Flat Rate, plus cost of water used - Hydrant Use with meter (Hydrant on/off During
Normal Working Hours, Mon-Fri - 7:00AM–3:00PM)


 
     
BILLING INFORMATION:
Semi-annually on or about April 10 and October 10.
Bills are due and payable upon mailing, and no later than the due date.
Due date is typically May 10 and November 10, respectively.


CURRENT WATER RATES:  (effective 7/1/14):
$5.39 per 1,000 gallons -        0 - 15,000 gallons
$6.83 per 1,000 gallons -       15,001 - 35,000 gallons 
$8.87 per 1,000 gallons -       35,001 - 50,000 gallons
$12.52 per 1,000 gallons     -  Over 50,000 gallons


DEMAND BILL:
The demand bill is due and payable within 15 days of mailing.

FINANCE CHARGE:
If bill remains unpaid after 60 days from the first billing date additional finance charges will be added at the rate of 1.5% per month (18% annually).

SHUT-OFF NOTICE:
If the demand bill is not paid, a shut-off notice will be issued.
Water service shut-off for non-payment of a bill will be charged a $100.00 re-connection fee which must be paid, in addition to all outstanding charges, before the water service will be restored.


If you have any questions please contact the Department of Public Works office at 508-528-4990.



Norfolk Town Hall, One Liberty Lane, Norfolk MA 02056  Phone: 508-528-1408
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